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Job Details

 

Senior Support Analyst 6 months FTC -100% Remote. 4 Days a week. (Contract/Permanent)

Location: London, United Kingdom Country: UK Rate: To £65K Pro-Rota
 

Senior Support Analyst

This note this role is a 6 month FTC.

Based 100% Remote working 4 days a week.

My client are looking to recruit an Senior Support Analyst on a 6 month FTC.

Essential Skills

  • Office 365
  • Azure
  • Power BI
  • Power Platform
  • MS Dynamics CRM
  • Microsoft 365 Intune

Responsibilities:

  • Proactively resolve all service tickets within agreed SLA.
  • Proactively resolve Dynamics CRM and Power BI tickets and requests
  • Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider.
  • Serve as an escalation point for delivering 3rd line support.
  • Actively monitor and review system alerts.
  • Create and maintain comprehensive IT documentation.
  • Manage inventory and procure quotes as needed.

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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Posted Date: 20 May 2024 Reference: JSFTC101 Employment Agency: eTech Partners Contact: steve Karp